Because then the customer “expects” you to replace it for free or severely discount the cost of the replacement. But I’d rather have it break without it still sitting on my shop floor and long after I changed the fluid. Either he was happy I didn't seem to be super pissed when I left and leave a bad review or he was flipping me off cause he was able to up-sell some guy getting an oil change. I will add that after I pulled out of the garage bay, I did see him in my rear mirror do a little dance where he spun around and pointed his fingers in the air, which I thought was kinda weird. Was this a misunderstanding (maybe us wearing masks made it hard to hear each other correctly) or do technicians get compensated for extra things like this and he was just filling a quota or something? I said sure thing (I'm not going back anyway lol), have a good one and that was it. He said to ask for him next time I come in and he'd give me the coupon discount again. He's working during a pandemic which is scary enough and I needed a oil change, so we chit chatted about our glasses fogging up when we wear masks and ended on a friendly note. He put in a $8 coupon code for me and I apologized for any frustration since there's no sense in getting all worked up about something like this with the current state of things. We went back and forth for a minute or two, but in the end it didn't really matter since the job had been done. I let him know that's not possible because I would never had said to do it at that price and asked if he had given me the price per pint for some reason? He said it's not priced per pint and he never said anything but $159. Of course when asking the technician afterwards what happened to the $20 price point for the automatic transmission fluid change, he said he never said that and that he told me it was $159. There is absolutely no way I would have said yes if I knew it would cost this much. While the technician was working, I noticed on the computer the price for the automatic transmission fluid change was $159 (screenshot of my invoice after paying for everything). I said sure and then texted my SO that I was getting the transmission fluid done since the car fax report said it had never been done on my car and it was only around $20. I don't remember exactly how much he said, but it was around $20 (I know this because he said the engine air filter replacement would be $23.99 and was like oh, that's roughly the same price). The technician mentions the CARFAX report says the automatic transmission fluid had never been changed in my car, so I asked how much that would be. I said no thanks to a couple extra options (engine air filter change, cabin air filter change, stuff like that). I needed an oil change and stopped by a major drive-up instant oil change facility that's open during the current pandemic (you drive into the garage bay and stay in the car). Sorry if this isn't the correct sub to ask. Will my husband divorce me if I dehydrate tomatoes in his F-150 truck?ĭennis Collins, a Highway Accident Investigator at the National Transportation Safety Board The wonderful and epic tale of Yoshi the Yarisįorget the trunk monkey, check out trash pandas. Trying to identify a car? Try /r/whatisthiscar, /r/namethatcar, or /r/rbi.įor information on content removal, user warnings, and bans, please see the Chain of Action page. Create a text post that includes the link and your thoughts on the subject matter.ħ: Users will need to participate in threads created by others in /r/cars before being able to make their own threads.
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